Sintex Security Services Inc.

Sintex Security Services Inc. Curriculum for I, II, III, IV, and V.
(B & P Code 758306)

NOTE: Curriculum subject to change due to continuing changes from BSIS and discretionary privileges.

All training is accomplished with a balance of lecture, video, reading material, and situational exercises.

GC-1 Level I (8 hours)

1. State Powers to Arrest Class, Overview and Role of the Security Guard.
2. WMD (Weapons of Mass Destruction) inter-active DVD and workbook (BSIS mandated) Awareness & Counter-Terrorism.

M-100 Level II (8 hours)

A) Public Relations

1. Ethics & Professionalism: Appearance, Conduct, and Demeanor.
2. Verbal skills
3. Cultural Diversity / Gender & Racial Harassment and Discrimination.

B) Observation & Documentation

1. Observation & Patrol techniques (Foot, Bicycle, Vehicle)
2. Observing suspects and/or suspicious activity
3. Report Writing, Notes & Statement-taking

M-200 Level III (8 hours)

A) Communications & Its Significance

1. Internal

A. Protocols: Pursuant to contract (Who & when to call)
B. Radio, monitors and other technology

2. External

A. Medical, Emergency, and first Responders
B. Police, Sheriff and other Law Enforcement
C. City, County, State and Federal Government Services

B) Legal & Liability Aspects

1. Personal, Employer, and Client
2. Criminal, Civil, Administrative, and BSIS Codes & Regulations
3. Preparation and attire
4. Proper responses, avoiding attorney’s verbal traps, and body language

M-300 Level IV (8 hours)

A) CRIMINAL LAW IN GENERAL

1. Classification of Crimes
2. Crimes against Person

B) Crimes against Property

1. Theft
2. Robbery
3. Burglary
4. Arson
5. Malicious Mischief

C) Crimes against Public

1. Breach of Peace
2. Disorderly Conduct
3. Bribery

D) Arrest

A. Penal Code Section 836 and 837

1. Arrest by a Peace Officer
2. Arrest by a Private Person

B. Differences between Penal Code Section 836 and 837

1. Requirement of Observation by Private Individual of Misdemeanor

a. Hamburg v. Wal-Mart Stores, Inc.

2. Reasonable Cause to Arrest

a. Reasonable Cause to Arrest Pursuant to Penal Code § 837 and People v. Terry

b. “Reasonable Cause” and “Probable Cause” Are the Same

C. Probable Cause to Detain

1. “Reasonable Suspicion” to Detain an Individual
2. Temporary Detention May Only Last a Reasonable Amount of Time

D. Use of Reasonable Force

1. Penal Code Section 835

E) Searches

A. Definition of Search
B. Definition of Reasonable Search
C. Examples of Unreasonable Searches

F) Exclusionary Rule

A. Applicability.
B. Examples where Evidence is Excluded.

G) Fifth and Sixth Amendment

A. Privilege against Self-Incrimination
B. Applicability of Privilege against Self-Incrimination to Security Officers
C. Right to Counsel
D. Applicability of Right to Counsel to Security Officers

H) The Shopkeeper’s Privilege

A. General Rule
B. Search of a Private Person
C. Search of a Person’s Belongings
D. Search for Weapons
E. Seizure of Property

I) The Criminal Process

A. Detention and Arrest
B. Election to Prosecute
C. Court Process
D. Appeals
E. Difference between County Jail and State Prison
F. Difference between Parole and Probation

A) Radio Procedures

1. The officer will be provided with an understanding and working knowledge of the importance of two way radio communication.

B) The officer will be provided a basic understanding of the proper techniques in the use of radios.

B) The officer will be given a practical understanding of basic phonetic alphabet when using radios.

B) The officer will be provided information on Federal Communications Commission (FCC) Rules governing radio use.

A. Use of Two-Way Radio Communication
B. Proper Techniques

1. Be certain how the radio works
2. Identification number of the radio and base unit
3. How to identify oneself
4. Channel in use
5. Check radio at the beginning of each shift
6. Whether or not a radio should remain in charger
7. Back-up battery supply
8. Use of ear phones and shoulder micro-phones
9. Carrying the radio
10. Know who else is listening to your transmission
11. Understand safety warning for use of radios near flammable materials, computers, etc.

C. Phonetic Alphabet and Codes
D. FCC Rules

A) Criminal Trespass

B. In General
C. The Penal Code

1. Penal Code section 602
2. Penal Code section 587b: Railroad and Rail Transit Property.

D. Cases Interpreting Trespass

1. Church of Christ in Hollywood vs. Superior Court
2. Hamburg vs. Wal-Mart Stores, Inc.

E. Aggravated Trespass

1. Trespass by Credible Threat: Penal code section 601:
2. Explanation of terms contained in Penal Code §601:
3. Consequences of Conviction:
4. Cases Interpreting Penal Code §601:

a. People vs. McCray

F. Municipal Trespass

1. Los Angeles, CA
2. Glendale, CA
3. Sacramento, CA

G. Comparison to Loitering

H. Common Law Civil Trespass

1. Trespass to Land vs. Trespass to Chattel
2. Trespass to Land
3. Doctrine of Transferred Intent
4. Damages
5. Trespass to Chattels
6. Conversion: (“Theft”)

I. Places of Public Accommodation: Free Speech Concerns

1. Union of Needletrades Employees vs. Superior Court
2. Allred vs. Harris

J. Use of Force in the Defense of Property.

M-400 Level V (8 hours)

A) Crowd Control

A. Controlling Boisterous Celebrations

1. The difference between an orderly crowd and a mob
2. Security officers will know why a crowd is gathered
3. Security officers will know the characteristics of the crowd and who are the leaders

B. Handling Disputes

1. Troublemakers usually give early indicators of possible problems
2. Supervisors should be notified in advance of potential problems
3. Verbal warnings may need to be issued early and often
4. Dealing with Work Stoppages
5. National Labor Relations Act of 1935
6. Taft-Hartley Act (Labor Management Relations Act) of 1947
7. Unreasonable conduct
8. Search & Seizure
9. Surveillance
10. Union representation during an investigative interview
11. Security officer will be relied upon to maintain order and protect property
12. Strikes fall into three (3) categories:

a. Economic
b. Unfair labor practice strike
c. Illegal or unprotected strike

13. Employers’ legal rights during a strike
14. Role of security personnel during a strike

a. Crossing picket line to work
b. Use of restraint
c. Patient attitude

C. Confronting Conflicts Constructively

1. Work Stoppage
2. Political Gathering
3. Athletic Events
4. Parades & Marches
5. Psychological Factors Affecting Crowds

a. Protection
b. Loss of identity
c. Emotional release

6. Psychological Traits of a Crowd
7. Conduct by a Mob
8. Crowd Control Response
9. Summary of action of security personnel in confronting a crowd

a. Observe the spectators not the event
b. Ignore “baiting”
c. Do not bluff or threaten
d. Remain impartial
e. Avoid unnecessary conversation
f. Stay on the “fringe of the crowd”; do not go “inside”
g. Avoid bodily contact
h. Show proper respect for religious symbols, flags, etc.
i. Keep crowd leaders and troublemakers under constant surveillance
j. Notification and requests for assistance

D. Planning for Civil Disobedience & Disorder

1. Each facility must evaluate its own unique situation

a. Is the business located in an area susceptible to civil disorder?
b. Type of incident that could stimulate a disturbance
d. Consideration for protecting or shielding the facility
e. Time needed to address protection needs

2. Steps to reduce disorder

a. Management participation in civic projects
b. Pre-planning with local law enforcement

3. Spontaneous Civil Disorder

a. Reaction to an incident or crime
b. Little pre-planning involved
c. Review of client emergency contact list
d. Notification of employees to not report to work or to leave work early

A) Handling Difficult People

1. The officer will be provided with an understanding of the effectiveness the ability to communicate with a person displaying unusual behavior.

2. The officer will be provided with an understanding and working knowledge of the warning signs of a potentially violent person.

3. The officer will be given practical skills to defuse a potentially violent situation from developing.

4. The officer will be provided information on recognizing cultural differences that will assist in defusing a problematic situation.

5. The officer will be provided basic information on how to deal with a hostage situation

B. Communications

1. One of the safest, simplest, and most readily available
2. Risks are few
3. Assists in calming of the person(s) involved

C. Verbal Diffusion

1. Mild anxiety, tension, defensiveness

a. Appropriate Verbal Interventions

2. Moderate Anxiety, heightened physical arousal

a. Use diversion to redirect their attention

3. High anxiety

a. Set limits by consequences

4. Violence, action is quick

a. No verbal intervention
b. All action directed toward restraining the person

D. Speaking Constructively-review of appropriate verbal responses
E. Valuing Diversity

1. Cultural Diversity – Gender/Racial Harassment/Discrimination
2. Prejudice
3. Stereotyping
4. Respect

F. Handling Hostage Situations

1. Hostage Training & Plans
2. Scene Containment
3. Command Posts
4. News Media

Penal Code of California

12002(b) Nothing in this chapter prohibits a uniformed security guard, regularly employed and compensated by a person engaged in any lawful business, while actually employed and engaged in protecting and preserving property or life within the scope oh his/her employment, from carrying any wooden club or baton if the uniformed security guard has satisfactorily completed a course of instruction certified by the Department of Consumer Affairs in the carrying and use of the club or baton. The training institution certified by the Department of Consumer Affairs to present this course, whether public or private, is authorized to charge a fee covering the cost of the training.

Translation: if you wish to carry a baton as a security guard, regardless if you’re working for a contract company or as a Proprietary Security Officer (also known as “in-house or directly employed by the entity utilizing your services). You must obtain BOTH a Guard Registration Card AND a Baton Permit.

The Bureau of Security & Investigative Services issues only a generic Baton Permit. It no longer identifies which type of baton a security officer was trained in. However the mission of identifying a specific baton does not preclude liability in a criminal or civil court when one’s training is brought to question.

Sintex Security Services Inc. and its Contractors teach the Straight & Straight Collapsible Baton (known as the ASP) during regularly scheduled classes.

NOTE: Possession of a baton without a permit is a felony under P.C. 12020. Additionally, if carried on duty without a permit, BSIS imposes a $100.00 fine for the first offense. Bring a belt to class.